Live in 14 days.
Without the drama.
Dreading the switch is why contractors stay on software they hate. We know — so we do the heavy lifting. Migration, pricebook, training, go-live. We sit with you through the first 30 days.
You run your business.
We handle the switch.
Every record from your old system comes over — verbatim. Here's exactly what lands in ONEREQ PRO on day one.
Every customer & property record
Customer names, addresses, phone numbers, emails, equipment history, service notes, tags, and communication logs — imported verbatim from your old system.
Full pricebook with category hierarchy
ServiceTitan, Housecall Pro, FieldEdge — we parse the full category tree, not just a flat CSV. Labor, materials, equipment, and packages all land in the right place.
Active memberships & agreements
Visit history, renewal dates, deferred revenue, plan tiers — all migrated with the customer record so your membership book is intact from day one.
Open invoices & AR aging
Outstanding invoices, payment history, and AR aging carry over so your books stay clean. QuickBooks sync picks up exactly where you left off.
Exactly what happens,
week by week.
No black box. You know exactly who is doing what on every day of your migration.
Discovery & Import
Kickoff call. We export from your current tool, import into ONEREQ PRO, and walk you through the audit so nothing is missed.
Configure
Your forms, pricing, trades, commissions, financing partners, QuickBooks, and all integrations — wired up and verified.
Train & Dry Run
Office, dispatch, CSRs, techs — each group gets a live training session. Techs run one test day on their iPads before going live.
Go Live
Real human on-site or on video for go-live day. A dedicated success manager stays with your team for the first 30 days.
Days 1–3: Import screen — every record audited
Days 4–7: Integrations wired up before go-live
You walk in on day 14
and everything is already running.
No blank slates. No "set it up yourself." Your full operation — dispatch, pricebook, customer history, commissions — is live and waiting.
Not all switches are
created equal.
Here's what the migration experience actually looks like across the platforms contractors switch from most.
| ONEREQ PRO | ServiceTitan | Jobber | Housecall Pro | |
|---|---|---|---|---|
| Time to go live | 14 days | 3–6 months | 2–4 weeks | 2–4 weeks |
| Data migration included | ✓ | Paid add-on | Basic only | Basic only |
| Pricebook hierarchy import | ✓ | Manual rebuild | ✗ | ✗ |
| Membership migration | ✓ | ✓ | ✗ | Partial |
| Dedicated success manager | ✓ 30 days | Paid tier only | ✗ | ✗ |
| Live onboarding training | ✓ Included | Paid add-on | Videos only | Group webinars |
| Month-to-month (no contract) | ✓ | ✗ Annual contract | ✓ | ✓ |
| ONEREQ PRO Field: native iPhone, iPad and Android app | ✓ | ✓ | Web-based | ✓ |
| AI diagnostic assistant | ✓ Rex AI | ✗ | ✗ | ✗ |
| Commission plans & earnings dashboard | ✓ | ✓ | ✗ | ✗ |
No horror stories.
Because we've heard them all.
We built the Easy Switch program specifically to avoid every pain point contractors have described when switching from big platforms.
No "build your own pricebook"
Every other platform says "just upload a CSV." We actually parse your category hierarchy, sheet by sheet — so your pricing lands exactly as it was.
No 6-month implementation
If it takes 6 months to go live on a field service platform, something is wrong with the platform — not your company. 14 days. That's it.
No offshore ticket queue
When something goes wrong, you get a real human on the phone. Not a chatbot. Not an auto-reply. A person who knows your account.
No contracts
Month to month. If we're not making your shop better, you can leave. We don't hold your data hostage and we don't lock you in.
No training paywalls
Onboarding is included. Re-training new hires is included. Add a new tech in month 8? We train them. No extra charge.
No surprise add-on fees
GPS, Rex AI, marketing campaigns, digital signatures, payment processing — all included in your plan. One price. No "that's a premium module."
Ready to stop fighting your software?
Book a demo. Show us your current tool. We'll show you the migration plan — specific to your data, your pricebook, and your team.