Switching platforms is the #1 reason contractors stay on a tool they hate. We know. So we do the heavy lifting โ migration, pricebook, training, go-live โ and sit with you through the first 30 days.
Every customer, property, equipment record, service history, note and tag. Imported verbatim from your old system.
ServiceTitan, Housecall, FieldEdge โ we parse the full category hierarchy, not a flat list. Your pricing stays intact.
Active agreements, visit history, renewal dates, deferred revenue โ all migrated with the customer record.
Future appointments already on your calendar? We bring them over so nothing drops.
Outstanding invoices, AR aging, payment history โ synced so your books stay clean.
Tech profiles, commission plans, skills, trade assignments โ configured before day one.
Every other platform says "just upload a CSV." We actually parse your hierarchy, sheet by sheet, category by category.
If it takes 6 months to implement a field service platform, something is wrong with the platform.
When something goes wrong, you get a real human on the phone. Not a robot. Not a "thanks for your feedback" auto-reply.
Month to month. If we're not making your shop better, leave. We don't lock you in.
Onboarding is included. Re-training new hires is included. The team is on it.
GPS, marketing AI, Rex, signatures, payment processing โ all included. One price. No "that's a premium module."
Kickoff call with your team. We export from your current tool, import everything into ONEREQ PRO, and show you the audit.
Week 1Your forms, pricing, trades, commissions, financing partners, integrations (QuickBooks, Samsara, GreenSky, etc.) โ all wired up.
Week 1Office team, dispatch, CSRs, techs โ each group gets a live training. Techs run one "test day" on their iPads before going live.
Week 2Real human on-site (or on video) for go-live. First 30 days, a dedicated success manager is in Slack with your team.
Week 2Book a demo. Show us your current tool. We'll show you the migration plan.