Honest comparison · No sales spin

Leaving ServiceTitan, Housecall Pro, or Jobber?

Legacy FSMs look reasonable at base — then Sales Pro, Permit module, AI add-on, Marketing Pro, Inventory module pile on. In our experience auditing contractor stacks, mid-size HVAC shops typically end up spending well into four figures/month across modules and bolt-ons. ONEREQ PRO bundles the core.

See the full table
White-glove migration 14-day go-live No per-tech surcharge
A typical stacked billIllustrative
Core FSM + required add-onsSales, Permits, AI, Marketing modules
$$$$
3rd-party truck inventoryPer-tech monthly fee
$$$
3rd-party in-home sales tooliSell / ProSell / similar
$$
Outside marketing agencyGeneric campaigns
$$$
ONEREQ PROCore of the above + Rex AI bundled
One bill
Bring your invoice to the demo — we'll line-item it.
Replaces (or absorbs) the bolt-ons you're already paying for
ServiceTitan Sales Pro ServiceTitan AI add-on ServiceTitan Marketing Pro iSell ProSell 3rd-party Truck Inventory Standalone Permit module Outside marketing agency Standalone GPS app Separate commission calculator Manual QB reconciliation ServiceTitan Sales Pro ServiceTitan AI add-on ServiceTitan Marketing Pro iSell ProSell 3rd-party Truck Inventory Standalone Permit module Outside marketing agency Standalone GPS app Separate commission calculator Manual QB reconciliation
$0
ONEREQ PRO setup vs. $3K–$10K for ServiceTitan
14 days
Typical go-live vs. 3–6 months
8
Rex AI features bundled at no extra cost
$0
Per-tech surcharges, ever
Feature-by-feature

Side by side. No sales spin.

The columns where you see "Paid add-on" are costs you're already paying that we include in the base.

Capability ONEREQ PRO ServiceTitan Housecall Pro Jobber Successware
All-in-one (CRM + dispatch + invoicing + memberships)YesYesYesYesYes
Native iOS tech appYesYesYesYesLimited
Comfort Advisor / in-home sales toolBuilt inPaid add-onNot in baseNot in baseNot in base
AI diagnostics (Rex)IncludedPaid add-onNot in baseNot in baseNot in base
AI data plate scannerIncludedNot advertisedNot advertisedNot advertisedNot advertised
Voice-to-text + AI diagnosis rewriteIncludedLimitedNot in baseNot in baseNot in base
AI Day Planner (routes whole fleet)IncludedNot advertisedNot advertisedNot advertisedNot advertised
Bilingual EN / ES platform-wideYes
Marketing AI (LSA, email, direct mail, social)IncludedPaid add-onBasicBasicNot in base
Live GPS tracking on the tech's iPad (free base)IncludedPaid add-onLimitedLimitedLimited
Fleet analytics: driver behavior, camera, job-site arrival, vehicle health$59/tech (add-on)$50–75/tech (add-on)LimitedLimitedLimited
Configurable commission plans (multi-plan matrix)Built inPaid add-onBasicBasicBasic
Financing plans managementBuilt inPartialNot in baseNot in baseNot in base
Truck inventory w/ audit ledgerNative add-onPartial3rd-party add-on3rd-party add-onPartial
Auto-reorder POsBuilt inPaid add-onNot in baseNot in basePartial
Permit auto-workflowBuilt inPaid add-onNot in baseNot in baseNot in base
Rebate tracking + deadline alertsBuilt inNot advertisedNot advertisedNot advertisedNot advertised
AR Collection Loop (cron + portal)Built inNot advertisedNot advertisedNot advertisedNot advertised
Setup cost$0$3K – $10K$0$0$$$
Typical onboarding time~14 daysSeveral monthsSeveral weeksSeveral weeksSeveral weeks
Per-tech surprise chargesNone~$250 / techTier-gatedTier-gatedTier-gated
Total cost of stack$$$$$$+$$$$$$$$$
Where the money hides

4 patterns that run up the bill.

Based on contractor stacks we've audited. Every shop is different — these are the patterns we see most.

The Add-On Trap

A legacy FSM's advertised base is the floor. By the time a mid-size HVAC shop adds Sales, Permits, AI assistant, Marketing, and an inventory module, the effective monthly bill is often several times the headline. That's before a single job books.

The Inventory Tax

Truck inventory is table-stakes, but most FSMs don't ship it well — so contractors bolt on a 3rd-party inventory app at a per-tech fee, with its own login, its own vendor, and its own bill. ONEREQ PRO Truck Inventory is a paid add-on too, but it lives inside the platform your dispatch and invoicing already run on — one login, one vendor, one renewal.

The AI Upsell

Legacy CRMs are rolling out "AI add-ons" as a premium tier. We bundle eight AI features (Rex, day planner, voice-to-text, data plate scan, marketing AI, social AI, call summaries, parts recs) into the base. In 2026, AI shouldn't be a paywall.

The Sales Tool Gap

Most FSMs don't ship a dedicated in-home sales tool. Contractors either buy a third-party kit or build proposals in PowerPoint. Both cost closes — studies of tiered, interactive proposals consistently show higher average ticket than flat-form quotes.

Already comparing standalone truck-inventory apps?

Native add-on vs third-party bolt-on.

If you've already shopped Ply, ServiceTrade Inventory, or similar standalone truck-inventory apps, here's where ONEREQ PRO Truck Inventory lines up. Same feature set — different relationship to your CRM, your dispatch, your invoicing, and your invoice.

Capability ONEREQ PRO Truck Inventory Standalone inventory app (Ply, ServiceTrade, etc.)
Per-tech truck stockYesYes
Audit history (who, what, when)YesYes
Auto-deduct from job invoiceYes — invoice and inventory are the same systemLimited — depends on what their CRM integration exposes
Auto-reorder PO generationYesYes
Truck-to-truck transfersYesYes
Stock count workflow (built for the truck)YesYes
Lives inside your CRM & dispatchYes — same login, same platformNo — separate app, separate login
True margin flows into commissions + KPI reportsYes — same databaseRequires sync / mapping
Vendor relationshipOne vendor, one contract, one support lineSecond vendor, second contract, second support line
BillingOne invoice from ONEREQ PROSecond monthly subscription
Methodology

Comparison based on publicly available product documentation, pricing pages, and contractor-reported experience as of April 17, 2026. "Not in base" means not included in the provider's entry-level plan as advertised publicly. "Not advertised" means we found no public documentation for the feature — it may exist or be added. Competitor features and pricing change frequently; we recommend confirming each vendor's current offering directly. ServiceTitan, Housecall Pro, Jobber and Successware are trademarks of their respective owners and are referenced here for comparative purposes only. A handful of ONEREQ PRO features (Sales Advisor, Truck Inventory, Reputation Sync, lead ingestion, Fleet Pro hardware integration, white-label) are paid add-ons — everything marked "Included" or "Built in" is in our base.

Rex thumbs up

Bring your current CRM invoice.

We'll line-item every add-on you're paying for and show you exactly what ONEREQ PRO replaces. No deck, no slides — just your real numbers.

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